adam yuras

Product Designer and Developer for AI Tools at Comcast

AI-focused product designer, engineer, and UX leader building and prototyping next-gen customer service tools at Comcast.

What you need to know

I'm a designer who thinks like a developer, and a developer who builds products like a designer. I'm a highly motivated learner and doer, who can keep things moving and focused on achieving business goals. I strive to be the most impactful member of the team.

Code

Python, TypeScript, JavaScript, React, Vue, Node.js

AI

Google ADK, Google Cloud, Vertex AI, Mastra, OpenAI APIs

Design

Figma, Figjam, UserTesting

Experience

Product Engineer and Designer, AI

ComcastApr 2025 – PresentPhiladelphia, Pennsylvania
  • Lead exploration, evaluation, and adoption of emerging AI tools and platforms, serving as the go-to resource for identifying and validating AI-driven solutions.
  • Develop rapid proofs-of-concept in Python, TypeScript, JavaScript, and YAML, including AI agents built with Mastra and Google Agent Development Kit (ADK).
  • Design interactive prototypes to illustrate both the potential and limitations of AI integration within Comcast’s customer service ecosystem.

Design Specialist

ComcastFeb 2024 – Apr 2025Philadelphia, Pennsylvania
  • Designed, prototyped, and tested tools for customer-facing agents, field technicians, and support associates.
  • Integrated AI-enabled features that improved operational efficiency and customer outcomes across service teams.
  • Partnered with cross-functional leaders to validate solutions and prioritize enhancements for internal platform experiences.

Senior Experience Designer

Think CompanyNov 2021 – Feb 2024Philadelphia, Pennsylvania
  • Spearheaded AI chat and voice application design for Comcast, elevating customer service operations and agent tooling.
  • Led the creation of a machine learning-based voice product that unified agent workflows and surfaced intelligent recommendations.
  • Transitioned the product team from Sketch to Figma, revamped the agent chat platform with ADA-focused improvements, and guided research to inform roadmap decisions.

User Experience Designer

Giant Eagle, Inc.Feb 2018 – Nov 2021Pittsburgh, Pennsylvania
  • Helped transform the UX discipline into a customer experience organization by shaping processes, playbooks, and cross-team rituals.
  • Delivered major programs including Fuelperks+ loyalty and Scan Pay & Go, blending customer-facing and internal software design.
  • Standardized design systems across digital platforms and embedded accessibility best practices into research and delivery.